Shipping Policy
At Yami Collection, we aim to deliver your orders quickly and reliably. Please review the following details about our shipping process and timelines.
Shipping Charges
β Orders above βΉ999 – Free Shipping all over India
β Orders below βΉ999 – βΉ60 for Delhi NCR and βΉ80 for all other locations across India
Order Processing & Dispatch
- Orders are typically dispatched within 1β2 business days after confirmation.
- In case of any delay, customers will be notified promptly.
- Once shipped, customers will receive delivery details via WhatsApp or email.
Delivery Timelines
All orders are dispatched from Gurgaon, Haryana. Estimated delivery times are:
- Delhi NCR: Usually delivered within 2 business days. Same-day delivery may be available on request.
- Metros: Typically delivered within 3β5 business days.
- Non-metro locations: Delivered within 3β7 business days, depending on the destination.
Note: These are general timelines and may vary due to location, courier availability, or unforeseen circumstances.
Cash on Delivery (COD) Orders
- Yes, Cash on Delivery (COD) is available. COD charges: βΉ70 extra
- COD is available at selected pin codes only.
- Our logistics team or courier partners will never ask for payment before delivery.
- Please do not click on any payment links claiming to be for COD orders. If you receive such messages, kindly ignore them and report to us.
Order Issues & Support
If you face any issues with your order:
- Call or message us at +91 9829625112.
- Our dedicated team will respond within 24 working hours.
- Working hours: 10 AM β 8 PM (except holidays).
Queries & Suggestions
We value your feedback and are always here to help:
- WhatsApp: +91 9829625112 (messages only; please avoid WhatsApp calls).
- Phone: +91 9829625112 (urgent matters). If unanswered, kindly allow us time to return your call or leave a WhatsApp message.
